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Sixt Reviews

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Overall Rating

5.0
13 Reviews
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About Sixt

Sixt.com is a mobility platform that offers a range of services. The main products include SIXT rent, SIXT share, SIXT ride, and SIXT+. These products cover various fields of mobility such as vehicle and commercial vehicle rental, car sharing, ride hailing, and car subscriptions. These services can be booked via a single app that also integrates the services of mobility partners. In addition to these, SIXT also offers car subscriptions via the new SIXT+ product category. For corporate customers, SIXT provides options to rent vehicles during business trips, supplement existing fleets, or hire a utility vehicle only when needed. The platform also provides help and support for bookings, vehicle pick-up, emergencies, and more.

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Sixt Customer Reviews (13)

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Jimmy Wimbley
Jimmy Wimbley
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Feb 14, 2023
Elliot Pearce
Elliot Pearce
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Feb 12, 2023
Aimee Price
Aimee Price
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Feb 12, 2023
Jay Potts
Jay Potts
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Feb 12, 2023
Tobias Koch
Tobias Koch
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Feb 12, 2023
Marine Charrette
Marine Charrette
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Feb 11, 2023
Lois Lopez
Lois Lopez
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Feb 11, 2023
Amber Vicente
Amber Vicente
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Feb 10, 2023
Vanessa Burger
Vanessa Burger
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Feb 10, 2023
Helen Green
Helen Green
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Feb 9, 2023

Sixt Customer’s Q&A

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Sixt FAQs

FAQ

About Sixt.com Payment Method?

Sixt.com offers a variety of payment options for car rentals. Major credit cards are welcome, and debit cards are also accepted at specific locations, depending on the location and the type of vehicle. The payment method must be issued under the renter's name and must be physically presented at pick-up. Cards must be valid for the entire rental period. Cards from online banking institutions are accepted as long as the renter presents the physical card, and all other guidelines are followed. Credit and debit cards are required to have a chip, except for China Union Pay cards. Sixt.com accepts all major credit cards including Visa, Mastercard/Maestro, American Express, Discover, Diners Club, China Union Pay, Japan Credit Bureau and AirPlus. The credit card used must have sufficient available credit at pick-up. Payments with a credit card may require the credit card PIN. Virtual credit or debit cards, prepaid cards, checks, or cash are not accepted. SIXT Express cards (Advantage Circle) are not accepted as a valid payment method. At pick-up, the payment method will be authorized for an amount that includes the rental price, all additional charges and extras, and a security hold dictated by the vehicle driven. These funds will not be available to you during the rental. Additional requirements in Indianapolis, Cincinnati, Springfield and West Haven locations may apply. Note: Debit cards are not accepted for rentals in Canada.

FAQ

About Sixt.com Popular Products and Services?

"Sixt.com" offers a variety of mobility services. The core product is car rental, with customers able to rent vehicles at more than 2,000 branches in over 100 countries. The fleet includes a wide range of vehicles, from city runabouts to convertibles, SUVs, and limousines.

In addition to car rental, "Sixt.com" has built an entire mobility ecosystem around it. This includes SIXT share, a service that allows customers in certain cities to spontaneously rent a car for any duration, from a few minutes up to 27 days, with flexible return options.

Another service is SIXT ride, which offers one of the world's largest networks of cab, limousine, and ride services. Customers can book these services via the SIXT app in more than 400 major cities in Europe and the US, and a total of 50 countries.

Finally, there's SIXT+, a car subscription service that offers a flexible alternative to buying or leasing a car. Customers can book their subscription online, receive their vehicle within a few days, and return it just as easily.

All these services are bookable via a single app, making "Sixt.com" a one-stop solution for various mobility needs.

FAQ

Sixt.com Return Policy?

At Sixt.com, the return policy is quite straightforward. Customers can return their SIXT + car at any time. The return of the vehicle to the Sixt station selected in the application at, or prior to, the time and date stated as the "due in" time on the rental agreement is considered a termination of the existing contract. Please note that an early return before the end of a 30-day billing period does not lead to a proportional calculation of the respective time period. The contractually agreed monthly rate is always calculated for a full period of 30 days in advance, regardless of the time of return.

As for the shipping policy, it appears that Sixt offers delivery and pick-up services. However, the specifics of these services, such as locations covered and associated costs, are not explicitly mentioned. It is recommended to check the details on the Sixt website or contact their customer service for more information.

Remember, at the end of the car rental, such as refueling a car and inspecting for damage are important. Sometimes changes to the car rental booking, such as an alternative drop-off location or payment method, may need to be made. In such cases, Sixt can assist with these changes upon return.

Please note that this information is based on the most recent data available and may be subject to change. For the most accurate and up-to-date information, it's best to visit the Sixt.com website or contact their customer service directly.

FAQ

About Sixt.com Prices and Cost?

Sixt.com offers car rental services and the cost depends on various factors. The final cost of a rental car can be influenced by the station where the vehicle is picked up, the length of the rental, the car category, and any extras that are booked. The reservation price generally includes the daily rate, statutory taxes, additional extras (if selected), and all surcharges and fees (if applicable). Rates can fluctuate at any time, but if a reservation is booked, this price does not change unless changes are made to the booking.

The price of the car rental can be influenced by the choice of pick-up branch, choice of return branch, length of the rental, choice of vehicle, and protection options and extras. For example, if an airport branch or downtown branch is chosen for pick-up, a location surcharge will apply. If a one-way rental is opted for, there is often an additional one-way fee. The duration of the rental also influences the composition of the rate, and thus, the cost of the total rental. Weekly, weekend, and monthly rentals are generally cheaper than daily rentals.

Sixt.com also offers a car subscription service, Sixt+, with prices starting at $649 for a Nissan Sentra or similar Sedan. This includes insurance, taxes, maintenance, and roadside assistance. A joining fee of $199 is required, and a minimum subscription of 30 days is asked for. Cancellations before the agreed term will not entitle you to a refund, and excess mileage is charged per mile.

FAQ

How does SIXT share work?

SIXT share is a mobility service that offers car sharing, e-scooters, e-mopeds, and bikes all in one app. It allows users to rent a vehicle in Germany and the Netherlands, an electric moped or bike in Germany, or an electric scooter in Belgium, Germany, Spain, and France. Users can choose an available vehicle from the map at any time, day or night. To end the rental, simply park in the business area and lock the vehicle using the app.

The process of using SIXT share is straightforward. Users need to open the SIXT app on their smartphone and select how they want to get around: car, e-moped, or e-scooter. On the map in the SIXT app, users can easily find the nearest vehicles in their area. They can reserve a vehicle with just one click, and it will be saved for them for 15 minutes free of charge. Users can then unlock the vehicle with just one click in the app and they're ready to go!

SIXT share offers customized mobility. Users decide if they need a car for 5 minutes or up to 27 days, and whether they use the minute rate or book one of the attractive hourly, daily, or kilometer packages. They can add protection and even reduce their deductible to 0€. Or they can forget the car and book an e-moped or e-scooter. To end the rental, users park the car either in the business area or at any SIXT station in Germany (a fee is charged when returning the car to SIXT stations) and easily end the rental in the app. That's it! It's as simple as that.

FAQ

Tell me more about SIXT ride.

SIXT ride is a comprehensive service that offers various ride services for journeys, including taxi, airport transfers, chauffeur, and personal driver services. It provides ride services tailored to the needs of the user, whether for business or private, in budget or first-class style. With over one million drivers around the world, SIXT ride allows users to book rides at any time, wherever they are.

Users can book a standard car or luxury sedan in advance, or have a driver pick them up on-demand. The ride is automatically charged to the user's card when they reach their destination, eliminating the need for cash. SIXT ride offers a choice of vehicles, from premium sedans to more budget-friendly options.

All of SIXT's drivers are trained and licensed, and the service offers live tracking and provides users with the contact details of their driver in advance. Users can keep track of their rides in their SIXT account and add a company profile to easily distinguish between business and private trips.

SIXT ride also offers airport transfers with professional drivers and high-quality vehicles. As part of the airport transfer service, a professionally-trained driver greets the user with a name sign in the arrivals hall of the airport, ready to help with luggage and guide them to their vehicle. The service includes convenient pickups, flight tracking, and free waiting time.

SIXT ride operates in cities all across the US as well as in over 40 other countries around the world. It provides a private car service that is affordable and reliable, no matter where the user is in the world. The service also includes a comprehensive network of taxi, limousine, and ride services, cooperating with qualified ride service providers and ride-hailing partners to ensure quality standards.

FAQ

What are the benefits of SIXT+?

SIXT+ is a car subscription service that offers a range of benefits. It provides flexibility and choice, allowing users to say goodbye to the hassles and expense of buying or leasing a car. Users can choose a vehicle from a premium fleet featuring the latest models of practical compact cars up to roomy, luxurious SUVs. The subscription can be customized with coverage options and a mileage package. If vehicle needs change from month to month, users can swap out their car or cancel their subscription during each 30-day cycle. Everything but fuel costs is included in one monthly price. There are no purchasing costs, no down payment, no financing charges, and no vehicle depreciation. The subscription is also available for immediate use and can be paused for up to 3 months. It's fully customizable with a variety of coverage options for best protection and flexible mileage packages. Users can choose their ride from economy sedan to luxury SUV. The subscription times are lower than those of leasing, and there is no downtime for maintenance or repairs, as in the case of purchased vehicles. The subscription is configurable according to user needs and requirements. It includes costs like maintenance, registration, wear and tear, and users can cancel anytime. They also have the option to swap vehicles every 30 days and can pause for up to 3 months. There is no down payment required. The SIXT+ car subscription service gives users the flexibility they need with easy monthly payments, and they can fully-customize their plan & swap their car once a month.

FAQ

Where can I find Sixt rental locations?

Sixt has rental locations in over 100 countries worldwide. You can find a location near you using the Sixt website or mobile app.
FAQ

Is insurance included with my rental from Sixt?

Basic insurance is typically included with your rental, but you can purchase additional coverage for added peace of mind.
FAQ

Can I modify or cancel my reservation with Sixt?

Yes, you can modify or cancel your reservation online or by contacting Sixt customer service. However, there may be fees associated with changes or cancellations depending on the rental agreement.

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